Disclosures and Policy

Overview

Down Deposits

  • Down deposits are 50% of total quoted.
  • Non-refundable – due to time, preparation, and acquiring ingredients
  • By submitting the deposit, you acknowledge and accept this policy.

Tastings

  • Tastings are $35 – this is due a week before tasting
  • If client accepts quote, and placed a down deposit for goods other than tasting, the $35 will be deducted from total invoiced.

Invoices

  • Invoices / total dues are subjected to change from original quote. If client decides to add or subtract add ons.
  • Down deposit is subtracted from invoice total.
  • Due to be paid 24 hours before the day of delivery or pick up. Failure to pay will cancel delivery/pickup.

Refunds

  • There are certain situations where only partial refunds are granted.
  • Goods are damaged or missing parts for reasons due to our error before hand off*.
  • Excludes down payments.

**Hand off – the exchange of goods from Kacee Cakees to the client.

Contact us at kaceecakees@gmail.com for questions.